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Hate going to the bank to deposit a check, your iPhone has an app for that.

July 24, 2010 by Jody Hoover Leave a Comment

Disclaimer: not every bank has this setup yet,
my bank just happens to be leading the pack.  

I got my iPhone 4 about three weeks after it had been released.
  I am finally one of the cool kids and I do not have a blackberry
or windows phone anymore.  I installed my banking app and
remembered someone telling me that their app allowed depositing of
checks via the app by taking pictures.  Honestly, I thought this
was the most useful thing to do with the camera and the iPhone in
general.  

I get expense checks from time to time that are not direct
deposited and my bank has no local branches.  Previous to the
iPhone app, I had another bank locally, and I had authorized wire
transfers between the two.  But this still required me driving a
ways, depositing the check and then transfer the funds.  iPhone app
comes along and this is not a problem any more.  I choose mobile
deposit and take a picture of the front and back (which is signed
with and labeled for deposit only into my account).  Funds are
available immediately.  

To me, this is a game changer and should send banks into
examining why they have so many branches when a smart phone could
do a bulk of deposits for individuals.  Commercial deposits, well,
not every solution is a good fit to every problem.   

Filed Under: Uncategorized

Not everything belongs in the cloud, but a large portion of businesses could benefit from moving email to the cloud.

July 23, 2010 by Jody Hoover Leave a Comment

My definition of CLOUD:  The most over used buzz word of recent
times.  Putting that aside, some IT solutions just fit better with
someone else hosting and maintaining that part of your business.
 Today, I am focusing on email.  

Money: Yes, money talks.  You can host email
offsite for as little as $4.17 / month / user and a maximum of $10
/ month / user.  This isn’t with some fly by night company either.
 We are talking about Microsoft and Google.  Let’s case study a
company with 30 employees needing to upgrade their email server and
say that the company replaces equipment precisely every 4 years.
 Option 1: Purchase new server and replace.  Cost: Approximately
$7500.  (Server + Software + Licensing) .  Option 2: Google apps
domain: Yearly cost $1500 and total cost over 4 years is $6000 plus
initial setup (man hours). Option 3: Microsoft hosted exchange:
Yearly cost of $1800 and total cost over 4 years $7200 plus initial
setup (man hours).  Option 4: Microsoft BPOS: Yearly cost of $3600
and total cost over 4 years $14400 plus initial setup (man
hours).

With the last 3 options, the best news is that after the first
four years, your company is purchasing new equipment.  You continue
to pay your monthly fee and upgrades and improvements are added to
your hosting solution in the cloud with out any intervention from
your IT staff.

Maintenance:  I am in no way saying the cloud
is maintenance free, but I am saying that your IT staff will spend
much less time maintaining the email hosted in the cloud once the
initial setup is done.  Think of this, the burden of backups,
uptime, equipment and so on is now rolled up into a nominal fee you
are paying.  

Reliability: Service Level Agreement!  What
would it cost your company to place a redundant email system to a
data center that offered very high speed internet and redundancy.
 I have recently priced this and $20k – $30k for hardware alone.
 Add on a $500 – $1500 monthly fee for the data center and
internet.  All this exercise was to get your SLA up to 99.9%.  Or,
when you buy a hosted solution, it comes with that SLA bundled in
you low recurring fee. 

Eat our own Dog Food: Not only do we recommend
these solutions, but we use them too. Our corporate email is hosted
with Microsoft BPOS.  Personally, I have a Google apps domain for
my family.  I like both products and they both are reliable and
quality products.  

Ready to buy yet?   If this peaked you’re
interest and you are ready to switch, give Strickland Networks a
call.  Not only can well help you chose the right solution, we can
help you implement it as well.

Filed Under: Uncategorized

Live Video Right from your Pocket!

July 21, 2010 by David Shoffitt Leave a Comment

The other night I was up late (imagine that), and I was
tinkering with my phone and some possible cool apps.  I came across
one of my all time favorite apps, QIK for my Blackberry.  QIK is
really a website, www.qik.com,
that allows you to stream live video from your video camera enabled
cell phone.  I live streemed this video from my Phone and then it
was automatically Published to the site.  You can also mark videos
as Private, share them with specific people, or publish to several
social networking websites. Your Live Streams are also
archived.

If you are also interested in finding out more about the
RoomAlert, check my blog or subscribe to the RSS feed.  I Should be
posting about it soon.

Very Cool!

Filed Under: Uncategorized

Web Washing

July 19, 2010 by Evan Meade Leave a Comment

So I run into more and more computers compromised by malware or
viruses everyday.  With internet access ubiquitous and with
computers connected to the internet 24/7 it’s just a matter of time
before some malicious hacker attempts to add your home computer to
a botnet somewhere in the world.  And staying on top of all the
required security updates can be daunting for a typical home user. 
Our computers are supposed to make our lives easier, right? 
They’re not supposed to cause us headaches and give us a night job
just keeping them secure.


One free tool that I have found invaluable for home networks is
OpenDNS for free content filtering for the everyman.  I recommend
this service to every home user.  This amazing service not only
protects your computer, but it protects your kids as well by
blocking viruses and malware, as well as filtering other yucky
content like porn, drug references or other adult contet.  All for
free if you’re a home user.  They do offer businesses service as
well for an incredibly cheap price.

They have great walk throughs on setting it up on their website
(http://www.opendns.org), but to summarize, you configure your home
router to use OpenDNS servers to resolve internet addresses instead
of the DNS servers your ISP provides.  Most users will need to run
a small piece of software on one pc on the network to update
OpenDns whenever your IP address changes, but it’s aslo very easy
to set up.

I can’t recommend this service enough – I’ve been using it for
several years now.

Here is a great blog post that gives instructions on configuring
many different types of home routers:

Other:Using OpenDNS to filter unwanted sites to your home network.

Filed Under: Uncategorized

Microsoft Professional’s Start your Engines!

July 18, 2010 by David Shoffitt Leave a Comment

So okay, I wasn’t able to sleep so I started reading some email.
You kow trying to catch up on some inbox reading.  I then came
across my occasional MCP Flash email that told me about a new
online game.  It is a  Microsoft Professional Quiz Show style
game!  I know sounds geeky, but I figu re if you are reading my
blog you might be into this kind of thing.  Anyways, You can use
your passport login on Live ID whatever you have, and give it a
go.  If you login it will track your progress so that you can leave
and pick up where you left off later.  Also for me it was adictive,
and it points out what I need to brush up on (since this is my
career I figure I need to stay sharp). 

Questions Range from Easy, Medium, and Hard and it is timed when
you see your answer choices.  There are also some lifelines or as
they call them, “Vouchers” that you can use.  Questions topics
include but are not limited  to: Win 2008, 2003, Exchange 2007, Win
7, XP, and SQL 2005.  There could be more but I didn’t play for
long.

The name of the game is Are You Certifiable?. 
And, here is the link:
http://www.microsoft.com/click/areyoucertifiable/default.aspx

If you want add me as a friend in the game, screen name: DRMILES

Happy Gaming!

Filed Under: Uncategorized

I bleed SonicWall blue

July 15, 2010 by Jody Hoover Leave a Comment

Over the past 10 years I have worked on a multitude of routers /
firewalls.  SonicWall is my absolute favorite.  In operating
systems, I have switched around liking one over the other but in
firewalls, SonicWall has always been my champion.  

One of the best features is you do not have to be a genius to
program the firewall.  No memorizing long commands and perfect
syntax to be used in command line.  There is a simple, easy to
understand GUI that is web based.  Any computer with IE or Firefox
(no chrome support, yet) can connect and make changes.

The price is just awesome as well.  We have had customers
request Cisco and I throw in a SonicWall quote to compare;
SonicWall wins hands down every time.  The add-ons that people
crave like Intrusion Protection Service, Antivirus / Anitspyware
protection, and Content Filtering are very solid products with low
prices.  

Wireless: SonicWall has you covered.  My first sonicwall
wireless install was for a 3 story 15,000 square foot office
building.  I placed the access point dead center vertically and
horizontally and I had the whole office covered.  Not one single
dead zone.  This was in 2005.  Pretty much unheard of to cover that
much area for about $500.  Recently we installed a much smaller
office with 4 access points, let’s just say the neighboring tenants
are now having trouble using their wireless because the SonicWalls
are broadcasting so well.  

The two things that just bring it home for me are support and
reliability.  When I call support, I do not wait that long and I
get knowledgeable people.  This is not like calling a PC company
and everyone reads a script.  In the reliability department, I have
installed hundreds of these units and the most common replaced
part, power adapters.  In 10 years, I have sent 1 SonicWall back to
the manufacturer for replacement.  

Everyone’s blood is blue until it hits oxygen, mine just happens
to be SonicWall blue.



Filed Under: Uncategorized

Dell and XenServer – So Happy Together

July 14, 2010 by David Shoffitt 7 Comments

With all of the new features of XenServer 5.6, I have been very
excited about rolling it out.  There has been one thing though. 
OpenManage and XenServer haven’t been the best pals.  When we had
been trying to rollout any XenServer on a Dell Server, it seems
that we had to jump through hoops to make OpenManage work.  Well
Dell has really worked on being more XenServer Friendly and
released a Supplemental Pack for XenServer. 

A Supplemental Pack is an install package that can be
slipstreamed into the install of XenServer.  So if you were
installing XenServer you would simply start with the install CD,
then use the Linux Templates Supplemental CD, and then use the Dell
OpenManage CD when it asks for you to continue the install.  It is
great!

I had to call Dell to get a copy of the ISO because it was not
yet available on the website.  Here is the link so that you too can
enjoy some Dell and Citrix Xen!



http://ftp.dell.com/sysman/OM-SrvAdmin-Dell-Web-LX-6.3.0-2075.XenServer56_A00.10.iso

 

By
the way, Thank You! Johanness Far (Dell Enterprise Technical
Support Senior Analyst) for getting me the link. 

 

Filed Under: Uncategorized

The Accidental Hacker

April 14, 2010 by admin Leave a Comment

A couple of weeks ago I was helping a client with an issue with their VPN.  Basically, a vendor that they use for support of a vertical application could no longer remotely connect to their server.  After investigating the issue and making sure that I could VPN into their network, I called the Software Vendor.  I merely stated,”I am calling from company XYZ and you said that our VPN was not working.” This is where it gets interesting.  I ask the vendor if they are able to connect now that we confirmed the VPN worked, so they tested and informed me that they still could not connect.  I asked the technician if he could open telnet and try to connect to the IP address over port 1723.  He did not know how to do this and I was eager to resolve the problem, so I quickly asked, “Do you mind if I connect to your computer and try to troubleshoot the problem?”  To my astonishment the technician said, “Sure”.  I guided the gullible technician to logmeinrescue and proceeded to walk him through letting ME onto HIS computer.  Once on his computer I tried to pull up telnet but it was Windows 7 and by default there was no telnet application available.  I then asked if I could download Putty so that I could test the telnet ability.  He said, “Go for it.”  I was again astonished at the disreguard for the control he was giving me.  I then confirmed through the use of Putty that telnet was immediately getting dropped.  I speculated that it was their firewall blocking PPTP outbound.  He checked  with an IT guy that was strolling by and confirmed that they were blocking outbound PPTP.  They asked for the IP address so that they could add it to the firewall, so I told them the external IP address of the firewall they were trying to connect to.  Now the icing on the cake, the IT guy uses the computer that I am remote controlling to access their CISCO ASA.  He logs into the web management of the ASA and proceeds to create the rule to allow the PPTP to get through.  Now I am mesmerized by the lack of security.  I even corrected the IT guys spelling on the firewall.

Now that the exciting turn of events are over, I reflect on what happened.  How easy was it for me to get on their network?  Pretty easy.  All I needed was 3 pieces of information:

  1. I needed to know the name of the company who was in need of support.
  2. I needed to know the Key Line if Business Application and the company who made it.
  3. I needed to know the problem.

These 3 things are pretty easy to determine and even ask for and easily get the information about.

This is called Social Hacking.  All I needed was a good attitude, frinedly personality, and a few bits of info and I was able to get on their network.  The point here is that it should not be that easy to get on their computer since I called them. It is not like the called me asking for help.  I called them to give help.  They thought the problem was way down stream at their clients firewall.

Simple rule, never give donations to someone that calls you, always call them to give donations AND never accept techincal support remote control from someone that called you to tell you about a problem that you have that you don’t even know.

By the way, once they added the rule to the firewall, the VPN worked.

Filed Under: Uncategorized Tagged With: fraud, hacking, phishing, remote, scam, security

My Top 10 So Far in 2010

March 29, 2010 by admin Leave a Comment

This past year I have spent much time trying to work more efficiently and find excellent solutions for my clients that will not break the bank.  In my pursuit I have tested Linux and Windows software.  Some have been duds and others have been GOLD.  Below you will find my top ten for 2009 and receive David Shoffitt’s seal of approval.

XenServer – http://www.citrix.com

Wow.  Let me say it again, WOW.  Citrix has released a wonderful Virtualization Solution with a robust HyperVisor that allows companys to start a virutalization initiative at NO COST, provided that you have the hardware to run it on.WHen we first started trying it out we ran it on a PC class machine with a Core2Duo at 2.4 GHz.  We ran 6 servers on the small computer with no speed problems.  We then migrated them to an enterprise class environment.  We also converted 2 baremetal machines to virtual in the process all at no cost.  Let me say again WOW.  We have no need for VMWare at our business because we have a enterprise class solution at again no cost.  There are some added features that you can get that cost money like enhanced Storage Link Technologies, and email alerts and notifications, and rapid server provisioning which still would come in at a fraction of the cost of VMWares solutions. Cost :Free

True Crypt – http://www.truecrypt.org

I use this software on my laptop.  It works great!  I use preboot authentication so that if someone were to steal my laptop they would have to know a password that is well over 20 characters before they could access the files or even boot the computer.  My data issafe.  You can also create virtual HardDisks on your computer that are encrypted if you just want to encrypt some data but not all data.  I recently had corrupted my OS on my computer and was able to plug my HardDrive into another computer to recover my files.  The harddrive was not readable until I used the TrueCrypt software on my PC and mounted the drive as an encypted volume and then I was able to read it.  Very Powerful product. Cost :Free

Drop Box – http://www.dropbox.com

This is a nice synchronization tool that allows you to synchronize a folder on your computer with other computers over the internet.  Very useful!  Also it will allow you to go to the website and download your files directly in case you are not around any of your subscribing PCs or laptops. Cost :Free

CloneZilla – http://clonezilla.org/

In my line of work it is almost a daily necessity to take a point in time fully restorable backup of a PC before you potentialy kill it with some update or possible fix to resolve a problem that would require you to rebuild the computer.  Well with this software you can reapidly redeploy a computer with its configuration prior to when you formatted it along with all of the partitions that were on the harddrive originally. I like the version based on Ubuntu. Cost :Free

Ultimate Boot CD – http://www.ubcd4win.com/

The Ultimate Boot CD is a must have for any technician.  It will empower you to be able to reset the local admin password if you ever forget it.  It will also allow you to browse the HardDrive of a computer that is broken and allow you to fix partition tables and even copy files to a network resource or USB Drive. There are many, many more utilities on this disk that are useful for a technician.  Cost :Free

RichCopy – http://technet.microsoft.com/en-us/magazine/2009.04.utilityspotlight.aspx

I often have the responsibility of moveing large numbers of files and large amounts of data from location to another and Windows File Copy rarely fits the bill.  What I have found is RichCopy which offers a large amount of options so that you can leverage multiple threads to copy more than one file at a time.  I love this tool and user atleast once a week! Cost :Free

USB to SATA –  http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=2329300&CatId=3770

A wonderful tool that will allow you to hook your SATA or IDE HardDrive of another computer up to your computer via USB without having to open the case of your computer to use it..  Simple tool, great flexibility. Cost :~$20

CD Burner XP – http://cdburnerxp.se/

My favorite CD Burner application.  Can burn audio or data.  Can make ISOs and burn them too.  Everything I need a nice little package.  Cost :Free

FileZilla Server – http://filezilla-project.org/

FileZilla is a simple and robust FTP server that allows for Secure Encrypted FTP along with normal FTP.  The best thing about this software is that it comes with all the necessary bells and whistles to setup a small business FTP Server.  The big feature I would like to see would be Active Directory Lookups or LDAP Authentication.  Cost :Free

PrtScr – http://www.fiastarta.com/PrtScr

Nice and easy screen capture utility that allows you to do freeform captures and markups.  Cost :Free

Filed Under: Uncategorized Tagged With: apps, citrix, free, microsoft, PC, remote, software, technology, xenapp

Winter Wonderland

March 9, 2010 by admin Leave a Comment

Here in Fort Worth we are not too familiar with snow.  We usually get one or two days of ice per year and anything more than that is the end of the world.  This winter, however, has been somthing of an anomaly.  We had the first white Christmas in 83 years.  A couple of weeks ago, we had about 12 inches of snow.  My daughter and I made a snow girl in the front yard.  It was beautiful.

The problem is that we Texans don’t know how to handle snow or ice.  Everything shut down.  Businesses and houses lost their power, schools closed and the city looked likea  ghost town.  This kind of thing can be devastating for the economy.  In my business, managing client’s computer networks, we don’t have the luxury of taking a snow day.  We have clients around the country relying on us to keep their systems running and to provide help desk services no matter what the weather in Fort Worth is doing.

One of the tools that we rely on to work when we can’t get to the office is Citrix XenApp.  This software lets you run business applications from any computer with an internet connection as if you were sitting in the office.  In fact, if it’s properly configured, many user’s cannot tell that the program isn’t running on their local PC.  This software is amazing for when you’re on the road and you need to access your company’s database application.  Or perhaps your kid’s school called to say your child is sick – with this software you can be just as productive at home as at the office.

To find out more information or to see a demo of this product, give us a call at 817-224-2020.

Filed Under: Uncategorized Tagged With: citrix, oftware, remote, terminal, xenapp

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